Demo for ✓ Updated everywhere
Active Call
Serenity Spa
& Wellness
0:47
📵
Live AI agents — powered by Vapi

Your spa, working
while you work.

AI that handles your front desk, follows up with every guest,
wins reviews, and rebooks clients — all on autopilot.

🎧
Customer Support
🎧
Customer Support
Hours, services, FAQs, pricing
Lead Qualification
Capture & qualify new clients
📅
Appointment Scheduling
Book, confirm & reschedule
Review & Rebooking
Post-visit follow-up & offers
🎧
Support Agent
Connecting…
0:00
Connecting to agent…
LIVE Real voice call via Vapi · Serenity Spa

Automated Follow-Up

The text that
rebooks clients

2 hours after every appointment, Linda reaches out automatically. Watch it unfold.

1
Emotional check-in — catches them at peak satisfaction right after the service.
2
Rating ask — gets a number, creates commitment, sets up the offer.
3
30% rebook offer with urgency. Limited spots. Book now or lose it.
4
Google review request — one tap, direct link. Happy clients become new client magnets.
5
Referral pivot — declined the offer? Send it as a gift to a friend instead.
L
Linda · Serenity Spa
Wellness Follow-Up

Review Management

New customers decide
before they ever call.

They check your reviews first. Then they see how you respond. Hit "AI Respond" and watch it happen in seconds.

JM
Jessica M.
2 days ago · Google
★★★★★

"I came in stressed and left feeling like a completely different person. The hot stone massage was beyond anything I expected. Maya at the front desk was so warm and accommodating. Already booked my next appointment!"

Owner Response · Serenity Spa
Jessica, this made our whole team smile! We're so glad Maya made you feel at home and that the hot stone massage hit the spot. We work hard to make sure every guest leaves feeling transformed — sounds like we delivered. We can't wait to see you for your next appointment! 🌿
RT
Robert T.
1 week ago · Google
★★★☆☆

"The massage itself was great but I had to wait 15 minutes past my appointment time. Would have been 5 stars if they were on schedule. The therapist was excellent though."

Owner Response · Serenity Spa
Robert, thank you for the honest feedback — and we're genuinely sorry about the wait. That's not the experience we want for our guests. We're actively improving our scheduling and would love to earn that 5th star. Please reach out directly and we'll make it right for your next visit. 🙏
AL
Ashley L.
3 weeks ago · Yelp
★★★★★

"Brought my mom here for her birthday and she cried happy tears. The couples retreat package is worth every penny. The hydrotherapy suite is stunning. Already planning to come back for the holidays."

Owner Response · Serenity Spa
Ashley, happy tears — that is the greatest review we've ever received! Making your mom's birthday truly special is exactly what we're here for. We'd love to welcome you both back for the holidays. Thank you for this moment! 💛
MK
Marcus K.
1 month ago · Google
★★★★☆

"Really solid experience overall. The deep tissue was exactly what my back needed after months of tension. Parking can be tough on weekends but it didn't ruin the vibe once inside. Will be back."

Owner Response · Serenity Spa
Marcus, so glad the deep tissue delivered! We hear you on weekend parking and we're working on solutions for our regulars. Can't wait to have you back — pro tip: weekday mornings are our hidden gem! 😊

These responses were generated by AI in under 2 seconds — personalized to each review, on-brand, ready to post. Your team never writes another review response again.

See This For Your Business →

Win-Back System

Your best clients
are already in your phone.

Anyone who hasn't booked in 60+ days is drifting. Watch the automated win-back sequence bring them home.

The Math on Dead Clients

Clients gone 60+ days~200
Win-back rate (conservative)10%
Rebooked clients20
Avg ticket value$100
Revenue from people already in your phone$2,000
Day 1 — Soft Check-In
"Hey [Name], it's been a little while since your last visit at Serenity Spa and we just wanted to check in 🌿 How have you been feeling?"
Sent automatically at 10am
Day 3 — Offer Drop
"We're holding a spot for you this week at 20% off — just reply YES and we'll get you booked. Offer expires in 48 hours."
Only sends if no response to Day 1
Day 7 — The Gift
"No pressure at all — but we put something together for you. [Link] Consider it a gift, just because we miss seeing you."
Final touch — no further follow-up
They Book → Full Flow Restarts
Post-visit SMS, review ask, rebook offer, and referral request all fire automatically after their next appointment.
The flywheel keeps spinning
720
Hours covered / month
Avg rebooking rate lift
90
Day promo to start
$0
Payroll overhead